RED Wholistic Wholesaler Information

Pricing and Ordering:

  1. The minimum amount for wholesale orders is $100.

  2. The discount is 40% off regular retail prices of all products in our Crystals and Gemstones, Divine Oils and Sprays, and Magickal Apothecary categories (does not apply to sale or other discounted items). All other items in the store are sold at retail price only.

  3. Orders are placed through redwholistic.com. Wholesale discount is applied using a discount code during checkout. Discount code will be provided after account setup.

  4. Wholesalers must price items at regular retail prices, other than occasional brief sales. We are primarily a retail company. If we are undersold continuously by our wholesale customers, we may have to reduce the wholesale discount or discontinue wholesale altogether.

 Shipping:

  1. Most orders ship within 2 to 3 business days. However, sprays and oils are handcrafted and bottled, so large orders may take a little longer. Please order early.

  2. Domestic and international orders ship via USPS. Customer is responsible for paying all shipping fees including any and all applicable custom fees, taxes, and surcharges.

  3. Shipping and handling charges are based on the weight and size of box(es) and distance shipped, and is applied during checkout.

  4. We do not offer drop shipping.

Account and Payment:

  1. To get a wholesale account, email info@redwholistic.com with your:

    • Name

    • Email address

    • Business name

    • Business billing address

    • Sellers Permit #

    • Federal Tax ID # or VAT#, or your Social Security # if you don't have either of those

  2. Once we have your information we will send you an account invite and the Wholesale Discount Code.

  3. Orders must be prepaid by credit card or PayPal. Net 30 term accounts are not available. We do not offer COD. We do not accept payment by check.

  4. A 10% restocking fee applies to any order cancelled after it has been packed.

Returns:

 

  1. Damaged: You must contact us (info@redwholistic.com) within 5 business days to report damaged items and save all packing materials (we may require photos and/or return of damaged items and/or packing materials). We will replace damaged items at no shipping cost or refund the cost of the item.

  2. Wrong items: If you placed an order but received the wrong item, contact us (info@redwholistic.com) within 5 business days to let us know. We will send the correct item at no shipping cost. We will send a return shipping label for return of the wrong item.

  3. After 5 days of receiving merchandise all sales are final.

  4. Returns: You may contact us (info@redwholistic.com) and return any item complete and intact within 10 days of receipt for full credit. After 10 days, a 10% restocking fee applies. Customer will pay return shipping.

  5. Shipping and handling charges are not refundable. Any amounts refunded will not include the cost of shipping.

  6. Refunds or exchanges are not offered for shopworn items or for items damaged during return shipping due to inadequate packaging.